Aaron Wakling

Thank you for inquiring about “choking off traffic…” We are currently in the process of upgrading our web site and with that upgrade; we will be introducing a new page named “PC-Armor University” where we will be offering very affordable video tutorials designed to walk any English speaking computer user through the process of hardening Windows 2000 and XP. Our idea is if more people eliminated computer vulnerabilities and knew how to check for malicious email content and protect themselves from becoming compromised by malicious web sites, the numbers of zombie computers and Botnets would go down…if these numbers decrease, then the amount of spam and attacks should decrease as well. Of course, the end user needs to get on board with this idea and many people do want to understand how to secure their systems…the problem is the information guiding them through the process is either highly technical and complicated, or simply not readily available. We will start offering video tutorials soon that the end user will be able to download to their computer and view using Windows Media Player. The videos will literally show you every mouse movement and screen as if you were viewing it live; all you have to do is repeat what you see on your computer(s). The videos will have narration explaining the process and why each configuration step is being implemented. It will be up to the end user to do as we do.

We hope to have the web site ready within the next couple of weeks; the time frame is dependent on the web developers.

We hope this answers your question.

PC-Armor

Coincidentally, did you ever hatch that idea for “choke off this traffic and make it more difficult for spammers and other cyber criminals succeed in their malicious craft”? If you did … How much is it and where can I get?

Jason Rakowski

Thanks,

Phil

It’s unfortunate when a company will not try harder to please their customers. As an alternative, you might consider downloading a 30-free trial copy of “iHateSpam” from our products page at:

http://www.pc-armor.com/products.asp

We have been using this product for about 5 years, even before Sunbelt purchased it, and we are happy to say it works beautifully! I think you will be happy to know that you can configure iHateSpam to place all of the emails it flags as spam in the “Deleted Items” folder; where you can review them BEFORE you permanently delete them. It is important to note that iHateSpam only works with Outlook 2000 and above (but not Outlook 2007) and Outlook Express 5 and above.

Good luck!

PC-Armor

Thanks once again.

David, I am very sorry to tell you that we are not able to offer you a refund for your account. You may continue to use your Spam Arrest account till 2008-10-01 by reactivating the account.

I truly apologize for your inconvenience, David. Please do let me know if you need anything else.

Best Regards,
Peter
Technical Support Specialist
Spam Arrest

We are currently working on an idea to help choke off this traffic and make it more difficult for spammers and other cyber criminals succeed in their malicious craft. We hope you keep reading our blog, because within the next couple of months, we plan to unveil this idea.